Shipping & Refund Policy

Shipping Policy

1. Order Processing:

 Orders are processed within 1–2 business days. Any order placed after 11:00 AM IST will be processed the next business day. Orders are not shipped or delivered on weekends or holidays

2. Shipping Charges & Delivery Time:

Shipping charges are calculated at checkout based on the delivery location and selected shipping method. Estimated delivery times are also displayed at checkout.

3. Cash on Delivery (COD):

We offer COD service for select pin codes. Additional charges may apply, and COD orders may be subject to verification.

4. Shipment Confirmation & Tracking:

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order through the provided link.

5. Delivery Areas:

Currently, we only ship within India. We do not offer international shipping at this time.

6. Delivery Partners:

We work with reliable courier partners such as Delhivery, Bluedart, Ecom Express, and others to ensure timely delivery.

7. Remote Area Surcharge:

 Additional charges may apply for delivery to remote or non-serviceable areas.

8. Failed Delivery Attempts:

 If delivery fails due to customer unavailability or incorrect address, our delivery partner will attempt delivery again. After multiple failed attempts, the order may be returned to origin.

9. Damaged or Lost Items:

 If your order arrives damaged or appears to be lost in transit, please contact our support team immediately at [support email/phone number], and include your order number and photos (if applicable).

10. Order Cancellation:

 You may cancel your order before it is dispatched. Once shipped, orders cannot be canceled. For cancellations, contact our support team as soon as possible.

Refund Policy

1. Return Window:

You may initiate a return within 7 days from the date of delivery.

2. Eligibility for Return:

 To be eligible for a return, the item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.

3. Refund Process:

 Once we receive and inspect your returned item, we will notify you via email about the status of your refund. If approved, the refund will be processed back to your original payment method within 7–10 business days.

4. Late or Missing Refunds:

 If you haven’t received your refund yet:

  • First, check your bank account again.
  • Then contact your bank or payment provider.
  • If you’ve done all of this and still have not received your refund, contact us at [support email/phone number].

5. Non-Returnable Items:

 Sale items, perishable goods, and used products are not eligible for return or refund.

6. Exchanges:

 We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [support email/phone number].

7. Return Shipping Costs:

 Customers are responsible for paying the return shipping costs. Shipping charges are non-refundable.

8. Force Majeure:

 Delays or failures in delivery due to events beyond our control (natural disasters, strikes, lockdowns, etc.) will not be grounds for refund or compensation.

This Version is currently in beta testing and is not the final, released version. You should expect to find bugs and inaccuracies while using this site. We are not responsible for any problems or damages that may arise from its use. Your Feedback is appreciated and will help us improve the final product. Access to this beta site may be terminated at any time.’