Payments Policy

1. Our accepted payments policy gives buyers and sellers on www.shopucook.com convenient payment options.

2. To help ensure a safe marketplace, as a seller you can only use our approved payment methods.

3. You also must state in your listing which specific payment methods you accept.

4. Make sure your listing follows these guidelines.

5. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

6. That you are accessing the services available on www.shopucook.com and transacting at your sole risk without any pressure and are using your best and prudent judgment before entering into any transaction through this website.

Customer can make payment using the following methods

1. Net Banking

2. Credit Card

3. Debit Card

4. UPI

Bank Transfer We offer direct bank transfer option from your bank to ours. All you have to do is send us a list of products you need, with your shipping address and we’ll send you the details. The items will be shipped to your address after we receive the payment. Email Us: info@unitedektagroup.com

1. UCOOK has a transparent and clear shipping policy for all orders placed on our website, without any special exceptions.

2. UCOOK makes every effort to process your order quickly so that it reaches you on time.

3. We are committed to delivering your order accurately, in good condition, and always on time.

4. We offer FREE Shipping on all the products ordered and payment made online through credit/debit card or net banking.

5. Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.

6. We make our best efforts to ship each item in your order within 2-3 working days of the order. However, in some cases, we may take longer, up to 5 working days, to ship the order as we may have to procure it from some other stores or our suppliers.

7. We ship on all weekdays (Monday to Saturday), excluding public holidays.

8. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

9. While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

10. If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care @ 18005726080 We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest

11. You may track the shipping status of your order on our website, by clicking at Track your Order section.

Governing Law

You agree that all claims, differences and disputes arising under or in connection with or in relation to the Terms of Offer for Sale or any transactions entered into on or through the Website or the relationship between You and UCOOK shall be subject to the exclusive jurisdiction of the courts at New Delhi and You hereby accede to and accept the jurisdiction of such courts.